Privacy Policy
1. Who we are
(the “Service”, “we”, “us”) is an independent study tool for analysing UPSC previous-year questions, operated by and available at . You can reach us at .
2. Our privacy-first design
Reading the free content needs no sign-up. We do not run advertising, analytics, or third-party tracking scripts, we do not build advertising profiles, and we do not sell data. The app loads its study content from our own servers; it contacts Google only when you sign in, and Razorpay only when you open checkout.
2A. If you sign in
Sign-in is with your Google account, through Amazon Cognito. We receive and store your name, email address and Google account identifier. While you are signed in, your bookmarks and “mark for revision” flags are saved to your account so they are available on any device; signing out removes them from that browser (they stay in your account).
2B. If you buy a plan
To issue a GST tax invoice and manage your plan we store the name, mobile number and state you enter at checkout, your chosen Optional, the plan, any coupon used, and payment records (order and payment ids, amounts, dates, status, renewal state). Payments are processed by Razorpay under its own privacy terms; we never see or store your card, UPI or bank credentials. We send purchase and renewal emails through Amazon SES. Payment records are kept for as long as Indian tax law requires.
2C. Where it is kept
Account and payment data are stored on Amazon Web Services in India (Mumbai region) and are used only to run the Service — sign-in, access to paid content, invoices, renewals and support.
3. What is stored on your device
To remember your progress, the app also saves the following in your browser’s local storage. Apart from bookmarks and revision flags (synced to your account when you are signed in, see 2A), it stays on your device and is not sent to us:
- Bookmarks and “mark for revision” flags
- Prelims attempts and accuracy
- Mains/Optional answer-practice records
- Your daily streak and interface preferences
Using “Reset all progress” on the Dashboard, or clearing your browser’s site data, removes it from your device. When signed in, “Reset all progress” also clears the bookmarks and revision flags saved to your account.
4. Information you choose to send us
If you email us (for support, feedback, or to report an error), we receive your email address and whatever you include in your message. We use it only to respond to and act on your request. We do not use it for marketing and we do not share it, except where required by law.
5. Cookies
We do not use cookies or similar cross-site tracking technologies. Sign-in keeps its session in your browser’s local storage; nothing here is used to track you across other websites. Razorpay’s checkout window may set its own cookies while you pay.
6. Children
The Service is intended for adult examination aspirants and is not directed at children. We do not knowingly collect personal information from children.
7. Data security
Account and payment data are held on access-controlled AWS services and sent only over HTTPS; paid content is served only after your sign-in is verified. Data kept on your device depends on your own device and browser. No method of storage or transmission is completely secure.
8. Your rights
You directly control all on-device data through your browser at any time. For your account, payment records or anything you have emailed us, you may request access, correction, or deletion (subject to records we must keep under tax law) by writing to . Where the Digital Personal Data Protection Act, 2023 applies, you may also raise a grievance with us using the same address, and we will respond within a reasonable period.
9. Service providers
We use Amazon Web Services (hosting, sign-in via Amazon Cognito, storage and email), Google (sign-in) and Razorpay (payments). Each processes only what it needs to provide that function, under its own privacy terms.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.
11. Contact & grievances
Questions or grievances about privacy: . This policy is governed by the laws of India, with jurisdiction in .